Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you") and Korpo ("Korpo", "Company", "we", "us", "our"), the operator of the website, mobile-optimised web application and any associated services made available at korpo.in and its subdomains (collectively, the "Platform"). These Terms are published in accordance with, and are compliant with, the provisions of the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Indian Contract Act, 1872 and the Consumer Protection (E-Commerce) Rules, 2020, framed under the Consumer Protection Act, 2019, to the extent applicable to the Platform.

1. Acceptance of Terms

1.1. By accessing, browsing, registering on, or otherwise using the Platform in any manner, you acknowledge that you have read, understood and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines, rules or terms applicable to specific services on the Platform (collectively, the "Agreement"), all of which are incorporated herein by reference.

1.2. If you do not agree to any part of these Terms, you must not access or use the Platform. Your continued use of the Platform after any modification to these Terms constitutes your acceptance of the modified Terms.

1.3. If you are using the Platform on behalf of an entity, organisation or company, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" shall refer to that entity as well as yourself.

2. Definitions

• "Content" means any text, image, listing, review, rating, message, document or other material uploaded, posted, transmitted or otherwise made available by a User on the Platform.
• "Services" means all features made available on the Platform, including but not limited to the marketplace, rentals and flatmate listings, job referrals, corporate carpool, skills marketplace, employee deals, events and communities, learning, concierge, and employee benefits modules, and any other feature Korpo may add, modify, suspend or discontinue from time to time.
• "Verified Corporate Email" means an email address on a domain that Korpo has approved as belonging to a genuine corporate employer.
• "User Content" and "Listing" refer to material submitted by Users, including product/service listings, descriptions, images, prices and related information.
• "Applicable Law" means the laws of the Republic of India, including central and state enactments, rules, regulations, and judicial or administrative orders in force from time to time.

3. Eligibility & Account Verification

3.1. You must be at least 18 (eighteen) years of age and competent to contract under the Indian Contract Act, 1872, to register on or use the Platform. By using the Platform, you represent and warrant that you meet this requirement.

3.2. Access to the Platform is restricted to individuals who register and verify their identity using a Verified Corporate Email address, through a one-time password or equivalent verification mechanism. Korpo reserves the sole and absolute discretion to approve, reject or revoke the approval of any corporate domain or account at any time, without liability, and without being obliged to provide reasons.

3.3. You agree to provide accurate, current and complete information during registration and to promptly update such information to keep it accurate, current and complete. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Korpo shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.

3.4. Korpo does not permit the creation of multiple accounts by a single individual, the use of another person's corporate email address, or any impersonation of another person or entity. Any account found in violation may be suspended or terminated without notice.

4. Nature of the Platform

4.1. Korpo is an intermediary as defined under Section 2(1)(w) of the Information Technology Act, 2000, and functions as a marketplace and community platform that enables verified corporate employees to connect, list, discover, and transact with one another across various categories (buy/sell, rentals, referrals, carpooling, skills, deals, events, learning, concierge and benefits).

4.2. Korpo is not a party to, and does not participate in, negotiate, guarantee, underwrite, or become a counterparty to, any transaction, contract, communication or arrangement between Users. Korpo does not manufacture, own, sell, resell, rent, lease, or take title to any goods, services, property, ride, referral, benefit or other item listed, offered or exchanged by Users on the Platform, except where Korpo itself is expressly identified as the seller of a specific paid feature (such as a Premium subscription or a listing boost).

4.3. The verification of a User's corporate email address is a measure to reduce anonymous and fraudulent use of the Platform and does not constitute, and shall not be construed as, a certification, endorsement, guarantee or warranty by Korpo of that User's identity, character, conduct, creditworthiness, employment status, or the genuineness, quality, safety, legality or fitness of any Content, Listing, item, service or claim posted by such User.

5. Description of Services

5.1. The Platform currently offers, among others, the following modules, each of which may be governed by additional service-specific guidelines displayed within the relevant section of the Platform: Marketplace (buy/sell of goods), Rentals & Flatmates, Job Referrals, Corporate Carpool, Skills Marketplace, Employee Deals, Events & Communities, Learning, Concierge Services, and Employee Benefits.

5.2. Korpo reserves the right, at its sole discretion and without prior notice or liability, to add, modify, suspend, restrict, or permanently discontinue any Service or feature, in whole or in part, at any time.

5.3. Some Services may be offered free of charge and others may require a Premium subscription or a one-time payment, as indicated on the Platform from time to time.

6. User Conduct & Prohibited Activities

You agree that you shall not, and shall not permit any third party to, use the Platform to:

• Post, upload or transmit any Content that is unlawful, defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, harassing, hateful, racially or ethnically objectionable, or otherwise objectionable or unlawful under any Applicable Law, including the Information Technology Act, 2000 and rules made thereunder;
• List, sell, exchange, rent or offer any item, service or content that is illegal, stolen, counterfeit, hazardous, or prohibited under Applicable Law, including narcotics, arms and ammunition, wildlife products, currency, lottery tickets, prescription drugs, or any goods requiring a licence you do not hold;
• Infringe any patent, trademark, copyright, trade secret or other intellectual property or proprietary right of any person;
• Impersonate any person or entity, misrepresent your affiliation with any person or entity, or create a false identity;
• Upload any Content that is misleading or false, or that harms minors in any way;
• Threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or that incites the commission of any cognisable offence;
• Deceive or mislead any User as to the origin, quality, price, ownership or any other characteristic of a Listing or Service;
• Engage in circumvention of Korpo's verification, fee, payment or safety mechanisms, including soliciting off-platform payments to avoid applicable fees or moving communication off-platform to circumvent reporting and safety features;
• Introduce any virus, worm, trojan, spyware, adware, or other malicious code, or engage in any activity that disrupts, damages, disables or impairs the Platform or its servers/networks;
• Use any automated means, scraper, bot, crawler, or data-mining tool to access, collect data from, or interact with the Platform, without Korpo's prior written consent;
• Reverse engineer, decompile or disassemble any portion of the Platform, or attempt to derive its source code;
• Harass, stalk, threaten, defraud or otherwise harm another User, or collect or store another User's personal data for any purpose not permitted under these Terms; or
• Violate any Applicable Law in connection with your use of the Platform.

Korpo reserves the right, but is not obligated, to monitor, review, remove or disable access to any Content that violates these Terms or is otherwise objectionable, and to suspend or terminate the account of any User who violates this Section 6, in each case at its sole discretion and without liability to you.

7. Listings, Content & Intellectual Property

7.1. You are solely responsible for the accuracy, legality and appropriateness of all Content and Listings you post. You represent and warrant that you own or have the necessary rights, licences, consents and permissions to post such Content and to grant the licence set out below.

7.2. By posting Content on the Platform, you grant Korpo a non-exclusive, worldwide, royalty-free, transferable, sub-licensable licence to host, store, reproduce, display, distribute, and use such Content solely for the purposes of operating, promoting, and improving the Platform and the Services. This licence survives termination of your account solely to the extent required for backups, legal compliance, or fraud-prevention records.

7.3. All trademarks, logos, the "Korpo" name, the Platform's design, layout, source code, databases, and all other intellectual property on the Platform (excluding User Content) are the exclusive property of Korpo or its licensors and are protected under applicable Indian and international intellectual property laws. Nothing in these Terms grants you any right or licence to use Korpo's trademarks, logos or branding without prior written consent.

7.4. Korpo respects the intellectual property rights of others. If you believe your intellectual property rights have been infringed by any Content on the Platform, please contact us at legal@korpo.in with sufficient detail for us to investigate.

8. Transactions Between Users

8.1. All transactions, negotiations, communications, meetings, exchanges of goods or services, rides, referrals, rentals, and any other dealings between Users ("User Transactions") are conducted solely between the Users concerned, entirely at their own risk and discretion. Korpo has no control over, and assumes no responsibility for, the conduct of any User, the quality, safety, legality, genuineness, or delivery of any item or service exchanged, or the ability of Users to complete a User Transaction.

8.2. Korpo strongly recommends that Users independently verify the identity, credentials and trustworthiness of any counterparty, meet in safe public locations where applicable, inspect goods before payment, and exercise reasonable diligence before entering into any User Transaction.

8.3. Korpo is not responsible for, and shall have no liability arising from, any dispute, damage, loss, injury (including personal injury or death), theft, fraud, misrepresentation, or breach of contract arising out of or in connection with any User Transaction, including in relation to carpool rides, rental agreements, referrals, or skills engagements arranged through the Platform.

8.4. Where Korpo provides optional dispute-flagging, reporting, or moderation tools, this is offered as a courtesy to assist the community and does not create any obligation on Korpo to resolve, mediate, or adjudicate disputes between Users, nor does it make Korpo a party to any User Transaction.

9. Premium Subscription, Fees & Payments

9.1. Korpo may offer a paid subscription ("Premium") and other paid features (such as listing boosts), the price and features of which are displayed on the Platform at the time of purchase and may be revised by Korpo from time to time with prospective effect.

9.2. Payments are processed through third-party, RBI-authorised payment gateway(s). Korpo does not store your card, UPI or net-banking credentials; such information is handled directly by the payment gateway in accordance with its own terms and applicable RBI guidelines.

9.3. Except where required under Applicable Law or expressly stated on the Platform at the time of purchase, all fees and subscription payments are non-refundable. Premium subscriptions renew automatically at the end of each billing cycle unless cancelled by you before the renewal date through your account settings; cancellation takes effect at the end of the then-current billing period and no pro-rata refund is provided for the unused portion.

9.4. You are responsible for all applicable taxes, including GST, associated with your use of paid Services, which shall be reflected in the price shown at checkout to the extent required by law.

10. Third-Party Services, Deals & Links

10.1. The Platform may contain offers, deals, discounts, or links to third-party brands, merchants, service providers, or websites ("Third-Party Services"), including under the Employee Deals, Concierge and Employee Benefits modules. These Third-Party Services are provided by independent third parties and are not owned, controlled, or operated by Korpo.

10.2. Korpo does not endorse, warrant, or assume any responsibility for the accuracy, availability, legality, quality, or terms of any Third-Party Service. Any transaction you enter into with a third-party brand, lender, insurer, or service provider is strictly between you and that third party, and is governed by that party's own terms and policies. Korpo shall not be liable for any loss or damage arising from your use of, or reliance on, any Third-Party Service.

11. Verification Disclaimer

While Korpo employs corporate-email verification and other reasonable technical measures to reduce fraudulent registrations, Korpo makes no representation or warranty, express or implied, that every User is who they claim to be, is genuinely employed by the company associated with their email domain, or will act honestly, lawfully or in good faith. You acknowledge that no verification system is infallible and agree to exercise your own judgment and caution in all interactions on the Platform.

12. Privacy & Data Protection

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, store, share and protect your personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and, once notified, the Digital Personal Data Protection Act, 2023. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy.

13. Disclaimers & No Warranty

13.1. THE PLATFORM AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

13.2. Korpo does not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected. Korpo does not warrant the accuracy, completeness, reliability, or currency of any Content, Listing, review, rating or claim posted by any User.

13.3. Korpo does not guarantee that any User will complete, or complete satisfactorily, any User Transaction, nor does Korpo guarantee employment, referral outcomes, admission to events, quality of rides, rental accommodation standards, or the performance of any skill provider, benefit product, or concierge professional listed on the Platform.

14. Limitation of Liability

14.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KORPO, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE PLATFORM, ANY USER TRANSACTION, ANY THIRD-PARTY SERVICE, OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT KORPO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2. WITHOUT PREJUDICE TO THE GENERALITY OF THE FOREGOING, KORPO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM: (A) ANY USER TRANSACTION OR INTERACTION BETWEEN USERS, INCLUDING PHYSICAL MEETINGS ARRANGED THROUGH THE PLATFORM; (B) ANY PERSONAL INJURY, PROPERTY DAMAGE, OR DEATH ARISING FROM CARPOOL RIDES, EVENT PARTICIPATION, OR ANY OTHER OFFLINE ACTIVITY FACILITATED THROUGH THE PLATFORM; (C) THE CONDUCT, ACTS OR OMISSIONS OF ANY THIRD PARTY, INCLUDING OTHER USERS AND THIRD-PARTY SERVICE PROVIDERS; (D) UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (E) ANY MATTER BEYOND KORPO'S REASONABLE CONTROL.

14.3. SUBJECT TO APPLICABLE LAW, KORPO'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO KORPO (EXCLUDING AMOUNTS PAID TO THIRD PARTIES) IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) INR 1,000 (INDIAN RUPEES ONE THOUSAND).

14.4. Nothing in these Terms shall exclude or limit Korpo's liability for death or personal injury caused by Korpo's own gross negligence, or for fraud or fraudulent misrepresentation by Korpo, or any other liability that cannot be excluded or limited under Applicable Law.

15. Indemnification

You agree to indemnify, defend and hold harmless Korpo and its directors, officers, employees, agents and affiliates from and against any and all claims, demands, actions, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use or misuse of the Platform; (b) your breach of these Terms or any Applicable Law; (c) your Content or Listings, including any claim that such Content infringes or misappropriates the intellectual property or other rights of a third party; (d) any User Transaction you enter into; or (e) your violation of any right of any other User or third party.

16. Suspension & Termination

16.1. Korpo may, at its sole discretion and without prior notice or liability, suspend, restrict, or terminate your access to the Platform or any Service, or remove any Content or Listing, if Korpo believes, in good faith, that you have violated these Terms, engaged in fraudulent, unlawful, or harmful conduct, or that such action is necessary to protect the Platform, Korpo, or other Users.

16.2. You may deactivate your account at any time through your account settings, or by writing to us at support@korpo.in.

16.3. Upon termination, your right to use the Platform ceases immediately. Sections 4, 7.2 (to the extent stated), 8, 9.3, 11, 13, 14, 15, 17, 18, 19, 20 and 21 of these Terms shall survive termination.

17. Grievance Redressal

In accordance with the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Grievance Officer are provided below. If you have any complaints or concerns regarding Content on the Platform, or any grievance relating to these Terms, please write to:

• Grievance Officer: R. Chandrasekar
• Email: grievance@korpo.in
• Address: Korpo, Chennai, Tamil Nadu, India

The Grievance Officer shall acknowledge complaints within 24 (twenty-four) hours and endeavour to redress the grievance within 15 (fifteen) days from the date of receipt, in accordance with Applicable Law.

18. Governing Law, Jurisdiction & Dispute Resolution

18.1. These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

18.2. Any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination or invalidity thereof, shall first be attempted to be resolved amicably through good-faith negotiation between the parties within 30 (thirty) days of written notice of the dispute.

18.3. If the dispute is not resolved amicably, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, conducted by a sole arbitrator appointed by Korpo. The seat and venue of arbitration shall be Chennai, Tamil Nadu, India, and the language of arbitration shall be English. The arbitral award shall be final and binding on the parties.

18.4. Subject to Section 18.3, the courts at Chennai, Tamil Nadu, India shall have exclusive jurisdiction over any matter arising out of or relating to these Terms, including for interim or injunctive relief, and you irrevocably submit to the exclusive jurisdiction of such courts.

18.5. Nothing in this Section shall prevent either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction, or from a User exercising rights available under the Consumer Protection Act, 2019, including approaching the appropriate consumer forum, where applicable and to the extent such rights cannot be excluded under Applicable Law.

19. Force Majeure

Korpo shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil unrest, strikes, government action or regulation, internet or telecommunications failures, or failures of third-party hosting, payment or infrastructure providers.

20. Changes to these Terms

Korpo may amend or update these Terms from time to time, at its sole discretion, to reflect changes in the Platform, applicable law, or our business practices. The revised Terms will be posted on this page with an updated "Last updated" date, and, where the changes are material, we will make reasonable efforts to notify you (such as by email or an in-app notice). Your continued use of the Platform after such changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Platform.

21. Miscellaneous

21.1 Entire Agreement. These Terms, together with the Privacy Policy and any service-specific guidelines referenced herein, constitute the entire agreement between you and Korpo regarding the Platform and supersede all prior agreements and understandings, whether written or oral.

21.2 Severability. If any provision of these Terms is held to be invalid, illegal or unenforceable by a court or arbitral tribunal of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

21.3 Waiver. No failure or delay by Korpo in exercising any right under these Terms shall operate as a waiver of that right, nor shall any single or partial exercise preclude any further exercise of that or any other right.

21.4 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without Korpo's prior written consent. Korpo may assign these Terms, in whole or in part, including in connection with a merger, acquisition, restructuring, or sale of assets, without your consent.

21.5 Relationship. Nothing in these Terms shall be construed as creating any agency, partnership, joint venture, employment, or fiduciary relationship between you and Korpo.

21.6 Notices. Korpo may provide notices to you via email, in-app notification, or by posting on the Platform. Notices to Korpo should be sent to the addresses in Section 22 below.

21.7 Language. These Terms are drawn up in English. Any translation is provided for convenience only, and the English version shall prevail in case of any conflict.

22. Contact Us

If you have any questions about these Terms, please contact us at: legal@korpo.in or hello@korpo.in, or via our Contact page. Korpo is built and operated from Chennai, Tamil Nadu, India.